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1. Kindly use the search engine on our website before asking your question. Your query may already have been addressed in answers to similar questions.
2. When asking a question, please be explicit, direct and to the point.
3. Please ask one question at a time. If more than one question is asked, only the first one will be answered. The remaining questions will not be answered.
4. We will try to reply as soon as possible depending on the nature of your query.

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2. Inappropriate questions will be ignored and deleted from the system.
3. It should be understood that answers are given according to the questions; therefore cases should be presented correctly and completely.

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